Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages will be shipped by your selected shipping carrier depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of BuyAndNow.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Removed one star for not packing, the watch cost 974 rubles sent just in the package. Everybody walks, come on. Still the screen is not blue, but pale blue, but in general the clock is cool and delivery a week.
All fast little cipherблат
Very fast delivery. All OK
Color the picture than the one so much
I ordered with a blue dial, sent with a dark gray,
The clock came earlier for a week. Very beautiful, everything is exactly like in the description. Well packed. Seller recommend. Thanks for the fast delivery.
Delivery for two weeks in Kemerovo. Packed in a single film, there is no karobki. In appearance, good, I recommend the producer.
Good diliveri
The product is very good. Fast shipping, only 20 days.
Come quickly. Dont glow
Very good watch, arrived fast two weeks
Watch is for gift and still has not been used. I checked only if it works. Looks great and is very clear-just in time for the old people. Watch included was only small tekturka manufacturer. Bracelet podklejona foil lock and whole firmly wrapped with bubble wrap. Supply was surprisingly fast-10 days.
good
The product looks even be of excellent quality. Arrived very fast. I am very satisfied. My only caveat is the packaging. Found that come with a box but arrived just wrapped in bubble paper.
Relatively acceptable according to the price of the
Shipping is super fast. Recommend.
The clock's not coming. Botoreyka working. Something with the mechanism. Let's see
Watch class
It looks excellent quality! It's not light. Congratulations to the store. It came very fast. Widely recommended!
Very fast delivery 11 days.
Came in 12 days. Packed simply, without box. Like whole and while working. Interesting lock on the bracelet.
A super good quality, good finish everything perfect I love
Даптспьп
Shipping fast. I didn't. Packed in a navel, a navel bag and the watch itself is still in a bag. Until I printed) gift. Looks like in the photo. Bracelet metal. Beautiful. Thank you!!!
yes the item is reserved ☺ thanks