Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages will be shipped by your selected shipping carrier depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of BuyAndNow.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The sandals are super, the soft leather is the same size, it is not the first time I order in this store and always very satisfied.
perfect.thank you !
👍
Yak Tilki made up, odnaz and pushed. Puerred, light. The foot in them will give. The material of the top-shkira. Furniture gold, gold color garny. The buckles are robotic, ale otvir there is only one, and it will not regulate the width of the vide. And I will not zzad the buckle is not obsortedly leathery once roztibati, there is an elastic band, you can just put on and everything. It is not for a university school to make such a thing, but it is important to make a big start. Ale hodity👌🏻 Baronidzhki yakysni. Whigle is stylish. Not gromzdki, akuratni. Wear often🔥 Bilsh in detail in Inst olgapachos
On a wide foot. On the side of the Soddy half-hundred is too free, the leg slips out. Did not like the color of the yarn. Too Gold, look cheap. Photo More Noble shade
Jaukas zandales. Labi der uz 25.5 pēdu. Zeltītās sprādzītes arī IR OK. Laba krāsa.
Everything is fine, but the size is wrong. On the foot 26 cm it was necessary to take 40 not 41
As always everything is on top, I recommend
The packaging is chic. Last year bought the same and very satisfied. Now ordered another color
Duge yakisno, Garno packed, chudovye Vinta
Sandal super. Rozmir pidiyshov idially, and packing super. It came shvidko a new one. I recommend it.
A whirer! I can buy it from the store not even better, wait for the Chudov yakiste, pakuvannya and shvidka delivery.
Very comfortable sandals and fashionable!