Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages will be shipped by your selected shipping carrier depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of BuyAndNow.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Great shoes
Shoes are chic, spectacular pay attention to everyone. Not my first purchase in this store. I recommend it unambiguously. Sizes go one to one. I have 25 cm took 8,5 fit perfectly. Wore all winter with us-3 seconds.
Sneakers are cool, just fire🔥🔥🔥I dreamed of such people for a long time.
Not wide leg There are boots of the same company 8.5 with a stock even And these are very close to Very sorry, I rubbed two calluses at once Russian size 39-40 24.5 cm leg wide but not full...
Garna yakiste
Great product
Chic!
In Kiev in 12 days. Look great, I'm very satisfied
Just for the hackle for the shop and the Yak for the pakuvannya on the vidm. Akisni, legenki, zruchni. At 37 rozmir they were already. I recommend all! Dear Seller!
I liked the shoes. Comfortable pad. For 39 I took 41 sizes.
In Ukraine for three new ones
Chudovs, yakysni chereviki. Rozmyrna Sitka vidpovidav. Bagato bachila with advertisements for a brand and first took a frisking-matched pakuvannya, yakiste, beachful
Great shoes. Comfortable. On the foot, 25,5 took a larger size to wear with a woolen toe. Recommend!!!
I am satisfied with the whizpers. The gap came in the hour. The box called the trohi zim'yati, the ale whizzed the skin at its own saw, is not clunky. The same as the mothers of that robot. And those who have come to smell. I will be able to get from the virobnik and USIM raditi.
For 36 size well. Very cool.
super