Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages will be shipped by your selected shipping carrier depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location | *Estimated Shipping Time |
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of BuyAndNow.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
good quality
Fast Delivery
perfecto me a Encantado!!
Good quality cloth, just has it’s in picture on the site...big ups to store for shipping it fast i appreciate and i recommend the seller to anyone!
5stars
Size a little small, but overall it's beautiful. Very fast shipping
Beautiful, very well finished, I recommend!
Very nice the set however the golden color could better a little osea I mean the golden ties leave A little to wish for because they are more like mustard color than gold. Everything else is fine. Received very soon before the date
It's very nice. According to description. The body, tutu skirt and headband are coming. Fast shipping.
Very nice but in the picture comes the body flowers just like the color of the tutu and I get there A body with bitter flowers
Beautiful just like what they offer
looks great. Thank you
labai fainas ir gražus komplektukas. viskas tiko ir patiko. atkeliavo į paštomatą per 2 savaites very nice, fast shipping. thanks
Product equal to the photo
Good quality in skirts cotton gasket. Came in 3 weeks
These are good quality and really gorgeous. My only issue is that the instruction label was sewn on the outside???? I am hoping this was a mistake and not the norm. I’ve had to take it off myself and sew it up again. So now it doesn’t look so great.
Bory is of great quality, also like the tiara but the skirt lacked some whim! Arrived in less than 30 days. Overall will serve you well for the purpose.
Recommend. Fast delivery. Very good quality. Super beautiful!
its very good and fast shipping thank you
It's fast Just like in the picture Dazzling
Magnifique
Love. Is beautiful. The body is good quality, 100% cotton. The length has, will serve on birthday, which is in a month
Relatively small for one year old. The fabric of the skirt really סינטטית and cozy...
Beautiful. Quality ratio unbeatable price, plus it takes so little to get there. I certainly recommend it.
Worth the price, I think the top runs a little small