Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages will be shipped by your selected shipping carrier depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of BuyAndNow.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Charging shit heats terribly dangerous to leave unattended. I don't advise you.
Works fine with 5SE. Under the cover almost does not interfere. Took for 100 rubles.
It came quickly, it works well, it makes a little crack at the first connection, after 10 minutes the problem disappeared
The goods came a whole package without damage, but not working wireless charging does not charge
Everything works, my wife and I are happy!
The phone is very heated during charging.
Work well, all according to the characteristics. Came quickly, well packed.
Works, on iPhone 6S + approached
the good
Recommend
I did not really like it, it has a thickness of 1-1.5mm. ~ under the cover bulges, tight enters the phone's nest.
Work as you they exactly on the right place lays out of the charger. However be extreamly warm which is not good for cellphone
Quality, I advise
OK
Is working
Everything came quickly, the description corresponds. At delivery, the device was slightly crumpled, but remained serviceable. The store should be better to pack the shipments.
Works, you can take
The goods does not work, the money was returned
Everything works fine. 45 days delivery. Thank you.
The thing you will buy, but will not use it. Firstly it is not suitable for use, all night the phone charged up to 64% and the sticker itself was hot as an iron, this will not fully charge the phone, fast wireless charging is not supported. I do not recommend to buy, most likely, all these devices will not work normally.
Ok
Everything about this wireless charger receiver is perfect and accurate in working condition coming from a very reliable store.
Barely charges
It's okay.
Perfecto