Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages will be shipped by your selected shipping carrier depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of BuyAndNow.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Is perfect
Sandals are cool, on the leg sit perfectly, elegant. I'm happy, the size came up exactly.
I had no idea how successful the purchase of these sandals could be) the pad is comfortable, made neatly, with the size of the guessed. The price is fire. Very satisfied!
They are just divine!!!! I fell in love with these sandals! Very light, weightless!!! The pad is just mega comfortable!!! I was very worried that I could not walk, but everything turned out to be the other way around! Foot 23 cm straight, narrow leg, thin ankle, took 36-fit 5!!! The heel is perfectly executed, on such a smooth transition! So they are insanely comfortable! Completed without a single problem!! They're awesome! Recommend to everyone!
Cool sandals, especially for such a cost. Came in 2 weeks to the point of delivery, packed in air packaging, each shoe in an individual anthers. There was a small smell at the opening, but rather from the packaging. The shoes are intact, there are no traces of glue. Very comfortable and practically weightless. For your size 37 (foot 23,5 cm) took 38 size, because The foot is wide. Fit perfectly, nothing presses. You can take the size in size, if you have a narrow foot, otherwise take more.
Just fire, this is already the second) on my own 36,5-I took 37 and hit the bull's eye))
Very soft beautiful comfortable! In size! Additional heels included! Thank you!
I'm delighted, they are classy, comfortable, in fullness approached))) ordered the same light ones))) delivery to Moscow for 11 days!)
parfait
Sandals are certainly cool and lookBut I don't know how to walk in them. So, get out of the car and stand beautifully) the foot goes down and my fingers go in different directions, although my leg and fingers are not long♀️ Judging by the pictures of the girls, I have one so The color is beautiful, the camera distorts to lighter
All goodI already have three different pairs of shoes ordered from this store. Fast Delivery⚡️ Not leather, otherwise all right
The shoes are gorgeous, I was afraid that they would not come by the new year, but they just made it in two weeks, I even have time to show off in them for myself. I will definitely order more! The set included padding and an impenetrable package, in which the parcel actually arrived
Excellent sandals, the spouse is satisfied, she says very comfortable, despite the fact that the heel is high for her. They fix the leg well, there were spare heels in the kit. Very well packed came.
Class)
Chic Arrived very securely packed, very beautiful, all neatly done Replacement backpacks
Perfect 8 cm heel sandals. Size in size. Fast Delivery
Beautiful, sound, nice material for Suede, without a third-party smell. Suitable for a wide foot. That's why I just stand in them! When walking, the leg merciless moves down and fingers on the floor) can solve the silicone pads. At its 39 ordered 40. Came up.
For its price perfectly.
Comfortable shoes, steady heel
Super comfortable. On my 22,5 I took 5 size. Perfect.
Sandals are just wow
Long dreamed of them! I needed 35 size. On marketplaces in the Russian Federation started at 36! Ordered here, which is very happy! Now my leg is right on the insole! Thank you!!!
Came very quickly, on the leg 24 cm, usually I ordered 37,5-39, because I don't like the boys on the floor. Fit perfectly. Comfortable to walk around the apartment, how comfortable for a long time-I don't know. But I'm Satisfied
Very beautiful!!!
Chic shoes! 24,7 cm 8,5 size fits perfectly Comfortable pad, 8 cm resistant heel. I hope they will live the season and more.