Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages will be shipped by your selected shipping carrier depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of BuyAndNow.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Pas très according to description
Nice watch. According to Rosia order-11 days. The courier delivered to the address!
It came quickly. To Moscow. Something about a week. The watch is good, the price correspond. Additional buttons-butaphoria, the strap is short, you have to change
Really disappointed. The pictures are really nice and elegant, But in my hand looks like a bit dodgy. The leather strap are terrible .I Do not recommend to buy it.
Very fast dispatch
Price according to quality
Product arrived in good condition, well packed and arrived in time.
Everything is fine, water protection did not check
The watch came quickly, look like in the photo, we are happy, thank you to the store.
Excelente
trop belle
The appearance corresponds to the described. However, after 3 hours of work, they suddenly began. Shook, let's go again. I want to watch their work. Well, the goods for their money)))
In general, not bad for such a price
Dont work
Look presentable! I think I should like my husband)
It totally matches the image. Good price quality ratio. I don't give you 5 stars because the handle is easily unscrewed.
Beautiful
The watch seems to be norms in appearance, but the packaging fell apart in the hands, as it was all wet. You can squeeze the water. The clock was delivered to Kursk 1.5 months, through Turkey, well, that's not through the moon ..... The store is extremely unhappy ....
Arrived too fast
Bracelet is not leather!
Delivery to Belgorod 5 days to the House by Courier Good quality watch for your money looks cool leather strap good Happy with everything
Received the goods in five days. The packing is whole, the clock is beautiful, all options work. Seller recommend. Thank you!
Great store. All right.
Thank you! everything is fine!!!!!
Very nice