Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages will be shipped by your selected shipping carrier depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of BuyAndNow.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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The best!
Дошло быстро, соответствует описанию, спасибо!
Все быстро и качественно, посылка за 3 недели приехала, спасибо продавцу)))
Everything is fine, at the factory 5 years worked actively by the mouse, began to wipe the plastic and scratch the table, changed to these, 3 more sets in stock, I think for the rest of my life there is enough, the next one I will take so I do not lose the main thing, on each protective film was, do not forget to remove
Delivery 2 weeks in NN, came 4 sets, protected by films, on g502hero rose as native! The sensations are not as slippery as with the factory, the mouse seemed to be heavy slightly, but the movements do not interfere (I think, over time they will polish). Although, maybe, and the mat I have shit)))
Everything ok
Fast, convenient and nice. With delivery and gift. Thank you.
This is a perfect replacement for Logitech G502 Proteus Spectrum teflon pad. I ordered it along with replacement cable and it works exactly as it should.
Great legs! So far only pasted, but the first impressions of the slip are excellent! The parcel went to Rostov Region 19 days
Never received. Lost in transit.
Упаковке 4 ПОЛНЫХ КОМПЛЕКТА ножек !!! Это походу с запасом на несколько поколений игроков. Рекомендую.
Ножки лучше оригинала, после разбора и чистки мышки часть ножек пришла в негодность.
I've been using the new pads for a few weeks. Perfect smooth movement. 10/10 would buy again.
Alles bestens
fast & good
same product as description works great
Нормальные коньки
very good fast delivery
All as in the pictures, thicker than the original, covered with a protective film, quite soft. Better than ordered last time from another sold. I did not glue it, but I think everything will be niche.
Спасбо всё ок
Not bad for this money
Great came very well packed and arrived before forecast
OK!
Товар хорошего качества . Доставка очень долгая , уже открыл спор и через три дня пришёл заказ , шёл больше 90 дней.